Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit our online gaming platform. By continuing to use our services, you consent to our use of cookies as described in this policy. This document was last updated on January 18, 2026, to reflect current UK data protection requirements and industry standards for online gaming operators.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website or use our gaming applications. These files contain information that is transferred to your device’s hard drive and help us recognise you when you return to our platform. Cookies enable us to provide you with a personalised gaming experience, remember your preferences, and ensure the security and functionality of our services.
Similar technologies include web beacons, pixel tags, and local storage objects, which serve comparable functions to cookies. Throughout this policy, references to “cookies” encompass all these related technologies unless specifically stated otherwise.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable basic website functionality, security features, and account access | Session or up to 12 months |
| Functional Cookies | Remember your preferences, language settings, and gaming history | Up to 24 months |
| Analytical Cookies | Help us understand user behaviour and improve our services | Up to 26 months |
| Marketing Cookies | Deliver targeted advertisements and promotional content | Up to 13 months |
3. Essential Cookies
Essential cookies are crucial for the operation of our gaming platform and cannot be disabled without significantly affecting your user experience. These cookies perform vital functions including:
- Maintaining your login session and account security
- Processing deposits, withdrawals, and gaming transactions
- Ensuring compliance with UK gambling regulations and age verification
- Protecting against fraud and maintaining platform security
- Enabling core gaming functionality and bet placement
Without these cookies, you would be unable to access your account, place bets, or use essential features of our platform. These cookies are necessary for us to provide our services in accordance with UK Gambling Commission requirements.
4. Functional Cookies
Functional cookies enhance your gaming experience by remembering your choices and preferences. These cookies enable us to:
- Remember your preferred language and regional settings
- Maintain your gaming preferences and favourite games
- Store your betting history and recently played games
- Customise the interface based on your device and display preferences
- Provide personalised game recommendations
While not essential for basic functionality, these cookies significantly improve your user experience. You can choose to disable functional cookies, though this may result in less personalised service and require you to re-enter preferences on each visit.
5. Analytical and Performance Cookies
We use analytical cookies to gather information about how visitors use our platform, helping us improve our services and user experience. These cookies collect anonymised data about:
- Which pages and games are most popular
- How users navigate through our platform
- Technical performance issues and loading times
- User engagement patterns and session duration
- Device and browser information for optimisation purposes
This information is aggregated and anonymised, meaning we cannot identify individual users from this data. We use services like Google Analytics and other industry-standard tools to process this information while maintaining your privacy.
6. Marketing and Advertising Cookies
Marketing cookies help us deliver relevant promotional content and advertisements both on our platform and across other websites you visit. These cookies:
- Track your interests based on your gaming activity
- Deliver personalised bonus offers and promotions
- Measure the effectiveness of our advertising campaigns
- Prevent you from seeing the same advertisement repeatedly
- Enable social media sharing and integration
You have full control over marketing cookies and can opt out at any time through your account settings or browser preferences. Opting out will not affect your ability to use our gaming services but may result in less relevant promotional content.
7. Third-Party Cookies
Our platform may contain content from third-party service providers, including payment processors, game developers, and analytics providers. These third parties may set their own cookies when you interact with their content or services through our platform.
We work only with reputable partners who comply with UK and EU data protection standards. However, we do not control third-party cookies, and their use is subject to the respective third party’s cookie policy. We recommend reviewing the privacy policies of any third-party services you interact with through our platform.
8. Managing Your Cookie Preferences
You have several options for managing cookies on our platform:
- Use our cookie preference centre accessible through your account settings
- Adjust your browser settings to block or delete cookies
- Use browser extensions or plugins that manage cookie preferences
- Contact our customer support team for assistance with cookie settings
Please note that blocking all cookies may prevent you from accessing certain features of our platform and may affect your gaming experience. Essential cookies cannot be disabled while using our services.
9. Browser-Specific Cookie Controls
Most modern browsers allow you to control cookies through their settings menus. Here are quick guides for popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy, search, and services > Cookies and site permissions
For mobile devices, cookie controls are typically found in the browser settings within your device’s main settings application. Each browser may have slightly different procedures for managing cookies, and we recommend consulting your browser’s help documentation for detailed instructions.
10. Updates to This Policy
We regularly review and update this Cookie Policy to reflect changes in our services, applicable laws, and industry best practices. When we make material changes to this policy, we will notify you through prominent notices on our platform or via email communication.
Your continued use of our services after any policy updates constitutes acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about our cookie practices. For questions about this policy or our cookie practices, please contact our customer support team through the contact methods provided on our platform.